Legal
The agreement between you and CraftNudge. Last updated August 2026.
CraftNudge sends cold-email sequences through inboxes you connect and reports on what happens to them. It is a sending and reporting layer; it does not warm inboxes, supply contacts, or write your emails.
You are responsible for what happens under your account and for keeping your credentials safe. You must give accurate information and be old enough to enter a contract where you live.
Your use is governed by our Acceptable Use policy. Breaking it may result in immediate suspension.
Paid plans are billed in advance on a recurring basis. A free trial, where offered, converts to a paid plan only if you choose to continue. You can cancel at any time; cancellation stops future charges and does not refund the current period unless we agree otherwise.
You keep ownership of your data. We process it under our Privacy Policy. You can export or delete it. We will not sell it or train models on it.
We work to keep the service running but do not guarantee uninterrupted availability. We are not a mailbox provider; deliverability ultimately depends on Google and on your own sending practice, which we do not control.
The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to the fees you paid in the three months before a claim.
You may stop using the service at any time. We may suspend or end access for breach of these terms or the Acceptable Use policy. On termination you can export your data before it is deleted.
We may update these terms; material changes will be notified. Continued use after a change means you accept it.
Questions about these terms: hello@craftnudge.com.